Our Aim

It is our aim to provide a support service which is second to none. We have a team of support staff who are highly skilled and genuinely care about the small businesses that they look after. We regularly use third parties to measure our performance by talking with with our clients and they tell us that our service is exceptional.

This does not make us complacent and we are always keen to improve our products and support service. Please let us know how we can support you even better.


Free telephone and email support

No matter what version of MyBusiness you are using your entitled to free support, simply contact our support team via email or telephone and our technicians will be happy to help you with any quires or issues you may have.


Please note: Support is covered Monday to Friday 9am till 5pm UK Time (UTC) via email and telephone, excluding bank holidays. Before the Christmas and New Year period you will be notified via email and on our website to our times and dates for support.


FAQ's (Frequently Asked Questions)

We have lots of customers and they ask lots of questions. Many of these questions have been answered on the FAQ's page. It is often a good idea to look here for the answser to your own issues.


Free User and Support Guides

Our support team have put together a series of very simple guides to help users get started and get the best from the software. These are regularly being updated. Have a look at our User Guides page and if you dont find the topic that you need help with simply contact our support team and one of our techicains will be happy to help you.


Keeping you informed


We will try to keep you informed about new services, new updates and new products via the website and by email. We will also occasionally contact you to ensure that you are happy with our service. If you do not want to be contact you can let us know and we will not send you any further information.


Help Centre

If you are using the program for the first time, it may be worth taking a look at our comprehensive guides which can quickly show you how to set up the program. To see our guides please click here.