Support Queries

Please enter your details and your enquiry below.  You will receive an automated response with your support ticket number for tracking purposes and we will repond to your query within 4 working hours.

 

Please note: Support is covered Monday to Friday 9am till 5pm UK Time (UTC) via email and telephone, excluding bank holidays. Before the Christmas and New Year period you will be notified via email and on our website to our times and dates for support.

 

If you have a technical problem please answer all of the questions below to help us provide a rapid diagnosis of your issue.

Depending upon your issue, we can speed up the support diagnosis process if you provide your script file which can be found in C Drive / Program Files / MyBusiness / Data / Mybiz.script

 

Email support
Name *
Company
Tel *
Email *
Operating System
MyBusiness Version
Where did you get MyBusiness Software ?
How long have you been using MyBusiness ?
Have you had this problem before ?
Have you made any hardware or software changes recently ?
Script File 16Mb Max file size
Query *

 

Having a problem?

If you are having a problem you can fill in the form on the left, or if online you can speak to one of our support advisors by clicking the chat button below. We will be able to help you with your problem straight away.